Online Ticketing Agreement

Lionel Wendt reserves the right to make alterations to the stated delivery methods
at the discretion of the Administrator.

Cash on Delivery-Conditions

  • Tickets will be delivered to the customer within 24 hours of placing an order. (Purchase made after 6pm will be delivered on the following day)
  • Delivery of Tickets will occur at the following times;
  • Between 9am and 5pm on Weekdays / Between 9am and 12pm on Saturdays
  • Delivery will not take place during Public Holidays & Sundays observed in the Sri Lankan Calendar.
  • In the event of unforeseen circumstances, such as inclement weather and traffic conditions, the expected time of arrival may vary.
  • If the delivery does not take place due to negligence on the part of the customer, such as being absent at the venue of delivery, the order will be cancelled. Please note that the tickets will NOT be reserved at the Office.
  • If the delivery does not take place due to negligence on the part of the customer, delivery charges will NOT be reimbursed.
  • Tickets can be redelivered for which charges are applicable.
  • Note that the order may be altered within 60 minutes of the initial order at the discretion of the Administrator at the Lionel Wendt Office.
  • Once the order has been placed, the order cannot be changed at the point of delivery.
  • Payments must be made by cash only; Draft Checks or Credit/Debit Cards will not be accepted.
  • Please be kind enough to check the seat numbers and date upon delivery, as no refunds or exchange will take place after the payment is made to the Courier service.

Online Payment with Delivery-Conditions

  • Tickets will be delivered to the customer within 24 hours of placing an order.
  • Delivery of Tickets will occur at the following times;
  • Between 9am and 5pm on Weekdays / Between 9am and 12pm on Saturdays
  • Delivery will not take place during Public Holidays & Sundays observed in the Sri Lankan Calendar.
  • The courier service will give the customer One hours’ notice prior to the expected time of delivery.
  • In the event of unforeseen circumstances, such as inclement weather and traffic conditions, the expected time of arrival may vary.
  • If the delivery does not take place due to negligence on the part of the customer, such as being absent at the venue of delivery, the order will be cancelled. Please note that the tickets will be reserved at the Office to be collected upon presenting proof of purchase.
  • Note that the order may be altered within 60 minutes of the initial order at the discretion of the Administrator at the Lionel Wendt Office.
  • Once the order has been placed, the order cannot be changed at the point of delivery.
  • Payments must be made by cash only; Draft Checks or Credit/Debit Cards will not be accepted.
  • Please be kind enough to check the seat numbers and date upon delivery. The correct tickets will be delivered to you within 24 hours.

e-Tickets-Conditions

  • Payments will be accepted by Visa, Master or American Express credit/debit Cards
  • An email which serves as proof of purchase will be sent to the customer at the point of payment.
  • The email in the form of a printout or in a digital format, must be presented at the Office prior to the event for the collection of tickets.
  • Please be kind enough to check the seat numbers and date upon collection.

Delivery Areas & Rates